Management
SOL’s management philosophy emphasizes responsibility, trust, creativity, freedom, goals and a joyful and professional work. Responsible and sustainable business practices, high ethical standards, and the safety and well-being of employees are of utmost importance to us. We cultivate a working environment where teamwork, engagement and development lead to the best solutions.
Guiding principles
Our mission is to provide services and enhance our activities in a manner that best enables our clients to focus on their core business. We achieve this in a customer- and environmentally-friendly way while taking care of our employees.
To achieve this, customer satisfaction, environmental protection and occupational health and safety are important to us.
Client satisfaction
We ensure quality of service by managing competencies.
We value and develop our staff.
We continuously measure and analyse customer satisfaction.
Environmental Protection
We sort waste and promote green thinking among our customers as well.
We promote chemical-free cleaning.
We give preference to Ecolabel and Nordic Bone Label products when using chemicals.
Occupational health and safety
We ensure safe and healthy working conditions and the availability of personal protective equipment to maintain employees’ work ability.
We increase employees’ awareness of safe work principles.
To create a safe work environment, we involve our diverse workforce in discussions.
Mentoring as a management style
As many as ten SOL Baltics managers have completed training in coaching mentorship and use mentoring practices in daily management.
Two members of the SOL management team are also members of the Fontes Alumni Club, and more managers join our ranks of mentors every year. This provides our managers with unified managament quality and knowledge on how to better support their employees and their development.
SOL's Principles of Ethical Business Conduct
Our mission is to provide services and enhance our activities in a manner that best enables our clients to focus on their core business. We achieve this in a customer- and environmentally-friendly way while taking care of our employees.
We comply with legislation, standards and stakeholder requirements in all our activities. We are committed to continuously improving our integrated management system.
Our recognitions, certifications and memberships
Reporting misconduct
If there is suspicion of conduct that violates laws, data processing rules, or SOL principles, it must be reported immediately to your supervisor or reported to SOL easily and securely by completing the form below.
SOL ensures that reported violations are investigated in accordance with our values, processes, and laws. We do not accept discrimination or retaliation against employees who have reported suspected violations in good faith.
SOL in numbers
Turnover
million
We invest
to staff training
Number of employees
across the Baltics
Clients
Total in three countries
