For Moller Auto Ülemiste, the need to replace the maintenance service provider of the technical systems arose at the end 2014 since the ability to react and the quality of service of the previous maintenance company had gradually deteriorated. This decision was not taken light-heartedly, as the replacement of a service provider is a somewhat risky undertaking for any company. You never know, how the co-operation shall progress with the new partner.
By now, we have used SOL’s services for over three years, and I can truly say without any regret that this replacement has justified itself. Especially, because of the maintenance specialist of the technical systems of our branch office. Tarmo has always responded quickly to all of our concerns and found a solution for even the most unexpected problems. But what’s most important, it is like Tarmo has become one of our own employees who is known by everyone and who always finds a moment to step by my office to give a quick overview of the health of the maintained systems, and sometimes just chat.
Ragn-Sells shares the same values with SOL. This means that the customer always comes first - the wish to provide a good level of customer service and create the best user experience in the field.
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